Room Service Attendant

23 hours ago


Tampa, Florida, United States Marriott International Inc Full time
Job Summary

Serve food and beverages to guests in a fast-paced and dynamic environment. Set tables according to event type and service standards, and answer questions about menu selections. Communicate with the kitchen regarding menu inquiries, wait times, and product availability. Ensure guest satisfaction with each food course and/or beverage, and maintain a clean and organized workspace. Follow company policies and procedures, and provide exceptional customer service to guests and colleagues alike.

Key Responsibilities
  • Serve food and beverages to guests in a timely and efficient manner
  • Set tables according to event type and service standards
  • Answer questions about menu selections and communicate with the kitchen regarding menu inquiries
  • Maintain a clean and organized workspace, including restocking items and turning off lights
  • Process payments and present physical and accurate checks to guests
  • Follow company policies and procedures, and provide exceptional customer service to guests and colleagues alike
Requirements
  • High school diploma or equivalent required
  • At least 1 year of related work experience preferred
  • No supervisory experience required
  • Ability to stand, sit, or walk for extended periods of time, and move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
About Marriott International

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing exceptional customer service and creating a welcoming environment for guests and colleagues alike.


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