Logistics Operations Supervisor

1 week ago


Charleston, West Virginia, United States DHL Germany Full time

Logistics Operations Supervisor

As a Logistics Operations Supervisor at DHL Germany, you will be essential in maintaining the seamless and effective functioning of our distribution centers. Your role extends beyond mere oversight; you will be crucial in establishing procedures that enhance our logistics operations. Your leadership will be key in steering our workforce, nurturing a secure and efficient work atmosphere, and ultimately contributing to the overall achievements of DHL Germany.

This position presents a remarkable opportunity to create a substantial impact within DHL Germany and uphold our esteemed status as a leader in contract logistics.

Key Responsibilities:

1. Inspire, guide, and cultivate a diverse team of Supervisors and indirect reports by offering mentorship, direction, and support as necessary, while also fostering a robust team culture centered on inclusion and belonging.

2. Design and execute streamlined workflows, workforce plans, standardize procedures, and implement best practices to boost productivity, minimize expenses, and enhance overall operational effectiveness.

3. Proactively ensure adherence to health and safety regulations, promoting a culture of heightened safety awareness throughout the organization.

4. Generate detailed reports on critical performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to facilitate informed decision-making and drive ongoing improvement initiatives.

5. Cultivate an atmosphere of open communication and collaboration, encouraging regular and effective dialogue among leadership and associates to foster transparency, alignment, and teamwork.

6. Collaborate with Human Resources and site leadership to ensure a thorough hiring process for Supervisors. Provide insightful input and recommendations to aid in selecting top talent that aligns with the organization's values, culture, and job specifications.

7. Work closely with cross-functional teams to guarantee the consistent and timely fulfillment of customer orders, surpassing their expectations.

8. Establish a strong partnership with customers, proactively addressing any concerns or issues, with the aim of achieving outstanding customer satisfaction.

Required Qualifications:

- Bachelor's degree or equivalent experience is preferred.

- A minimum of 1 year of experience in the logistics industry is required.

- At least 2 years of experience in a supervisory or management capacity is required.

- Experience with P&L management, objective setting, and project management is preferred.

Our organization promotes a business casual environment that emphasizes teamwork, associate development, training, and continuous improvement. We offer competitive compensation, excellent affordable insurance benefits (including health, dental, vision, and life), a 401K plan, paid vacation, and holidays.

We are an equal opportunity employer.



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