Access Associate
6 days ago
We are seeking an experienced Access Associate to support the daily operations of our Graduate Medical Education (GME) Wellness Space at the University of Alabama at Birmingham. This role is ideal for a motivated individual who enjoys working in a dynamic environment and providing excellent customer service.
Job SummaryThe Access Associate will be responsible for ensuring the smooth day-to-day operation of the GME Wellness Space, including equipment maintenance, reporting technical issues, managing supplies, and booking meeting spaces. You will also assist residents and fellows with computer and equipment troubleshooting, provide reference and information services, and update resource guides for residency programs.
This is a fantastic opportunity to work with a talented team and contribute to the success of our institution. If you are a team player with excellent communication skills and a passion for delivering exceptional results, we encourage you to apply.
Duties and Responsibilities- Perform daily checks of library/quiet study space, adding paper to printers, checking computers, and reporting issues to HSIS or AskIT as needed
- Assist patrons with basic troubleshooting of computers, copy, and fax machines, referring to librarians or IT support as appropriate
- Compile monthly statistics and distribute to relevant departments
- Update journal links weekly for the hospital library's Table of Contents Service
- Requisition necessary supplies and materials for the library and wellness center
- Book meeting space for Graduate Medical Education and monitor spaces daily, checking on supplies, equipment, and cleanliness
- Advise the Clinical Services Librarian of any notable problems or suggestions regarding the GME Wellness Center
- Answer phones and refer callers to the appropriate librarian or department
- Help set up meeting space for workshops, classes, or meetings when requested
- Receive books from UAB Libraries courier, notify patrons, and check books in and out
- Update reference book statistics and maintain Clinical Resource Guides
- Support Clinical Librarians in planning workshops and advertising events
- Bachelor's degree required; work experience may substitute for education requirement
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Basic computer skills and knowledge of software applications
- Organizational and time management skills
- Hourly rate: $15.00 - $15.38
- Ongoing training and professional development opportunities
- A supportive and collaborative work environment
- The chance to make a positive impact on the lives of students and faculty
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