Restaurant Operations Manager
3 weeks ago
We are seeking a dedicated and experienced Restaurant General Manager to oversee all aspects of operations at our renowned restaurant in Southampton, NY.
About the Role:
- This is a leadership position that requires strong background in managing upscale dining establishments, with a focus on creating exceptional guest experiences and driving business success.
- The ideal candidate will have a proven track record in leading teams, ensuring operational excellence, managing finances, and maintaining high standards of service and quality.
Key Responsibilities:
- Leadership and Staff Management: Lead, motivate, and mentor a team of front-of-house and back-of-house staff. Oversee recruitment, training, and performance evaluations to foster a positive and high-performing team culture.
- Operational Excellence: Ensure the restaurant runs smoothly on a daily basis by managing all operational tasks, including inventory management, vendor relationships, quality control, and staff scheduling.
- Guest Experience: Uphold the highest standards of service, ensuring an exceptional and memorable dining experience for every guest. Handle guest inquiries and resolve issues promptly to maintain satisfaction.
- Financial Management: Oversee the restaurant's financial performance, including budgeting, P&L management, cost control, and monitoring key financial metrics.
- Health and Safety Compliance: Ensure all health, safety, and sanitation guidelines are followed, maintaining a clean, safe, and compliant environment for both guests and staff.
- Marketing and Promotions: Collaborate with the marketing team to develop and execute promotional strategies to drive traffic, increase brand awareness, and enhance guest loyalty.
- Event Coordination: Plan and execute private events, ensuring flawless service and a high-quality guest experience for all functions.
- Menu and Product Quality: Work with the culinary team to ensure the quality, consistency, and presentation of food and beverages align with the restaurant's standards.
Requirements:
- A minimum of 5 years of experience in restaurant management, with at least 2 years in a leadership role.
- Proven ability to manage high-end, high-volume operations effectively.
- Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
- Excellent communication, problem-solving, and decision-making abilities.
- Experience in financial management, including budget creation, P&L oversight, and cost control.
- In-depth knowledge of food and beverage trends, restaurant operations, and best practices.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Compensation Package:
- A competitive salary with performance-based bonuses.
- A comprehensive benefits package, including health, dental, and vision insurance.
- Opportunities for career growth and professional development.
- A dynamic and positive work environment at a premier destination in Southampton.
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