Airport Customer Service Representative
3 weeks ago
We are seeking a highly skilled and friendly Customer Service Agent to join our team at GAT Airline Ground Support. As a customer service agent, you will be the first point of contact for passengers, providing exceptional service and support throughout their airport experience.
The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to work in a fast-paced environment with time constraints. If you are a team player who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Greet and assist customers in a prompt, friendly, and courteous manner over the phone and in person.
- Announce incoming and outbound flights accurately.
- Process credit card and personal check transactions with accuracy.
- Accept and process checked baggage weighing up to 100 lbs.
- Operate jetways to place them in position prior to aircraft arrival.
- Use airline computer systems to provide flight information and ticketing services.
- Escort unaccompanied minors and disabled passengers throughout the airport.
- Must be at least 18 years old.
- High school diploma, GED, or equivalent work experience required.
- Ability to read, speak, and understand English fluently.
- Good communication skills and a friendly, outgoing personality.
- Possess entry-level computer skills.
- Lift bags or items weighing between 50 and 70 pounds occasionally.
- Competitive hourly rate of $17.50.
- Ongoing training and development opportunities.
- A supportive and dynamic work environment.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today. We look forward to hearing from you
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