Airport Customer Service Representative

3 weeks ago


SaintBauzilledePutois, Occitanie, United States GAT Airline Ground Support Full time
Job Overview

We are seeking a highly skilled and friendly Customer Service Agent to join our team at GAT Airline Ground Support. As a customer service agent, you will be the first point of contact for passengers, providing exceptional service and support throughout their airport experience.

The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to work in a fast-paced environment with time constraints. If you are a team player who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Greet and assist customers in a prompt, friendly, and courteous manner over the phone and in person.
  • Announce incoming and outbound flights accurately.
  • Process credit card and personal check transactions with accuracy.
  • Accept and process checked baggage weighing up to 100 lbs.
  • Operate jetways to place them in position prior to aircraft arrival.
  • Use airline computer systems to provide flight information and ticketing services.
  • Escort unaccompanied minors and disabled passengers throughout the airport.
Requirements
  • Must be at least 18 years old.
  • High school diploma, GED, or equivalent work experience required.
  • Ability to read, speak, and understand English fluently.
  • Good communication skills and a friendly, outgoing personality.
  • Possess entry-level computer skills.
  • Lift bags or items weighing between 50 and 70 pounds occasionally.
Benefits
  • Competitive hourly rate of $17.50.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.
Apply Now

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today. We look forward to hearing from you



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