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Insurance Account Manager

2 months ago

Dallas, Texas, United States Lockton, Inc. Full time
Job Summary:

We are seeking a highly skilled and experienced Insurance Account Manager to join our team at Lockton, Inc. As an Insurance Account Manager, you will be responsible for maintaining and enhancing our relationships with existing clients by executing proactive, creative, and ongoing contact initiatives.

Key Responsibilities:
  • Proactively understand the requirements and needs of a client account
  • Provide strategic planning and consulting advice to clients, including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations
  • Consult with clients to review investment options, benefit services, fees, strategies, and goals
  • Consult regularly with clients to review large claims, abnormal utilization results, and monthly claims experience
  • Assist in the establishment and attainment of revenue goals for existing and new business
  • Provide input in the development and implementation of policies and procedures, as well as operating and strategic plans within the area of specialty
  • Develop and maintain dependable working relationships with carriers, broker servicing networks, and other providers
  • Oversee issue-resolution between client and the vendor
  • Coordinate market selection for new and renewal business on designated accounts
  • Initiate new business report activities
  • Generate new business opportunities through cross-selling
  • Negotiate program terms and costs
  • Assist with the coordination of day-to-day administrative activities among those servicing the client's account
  • Provide information, concepts, techniques, and programs to department associates to improve and enhance working knowledge
  • Mentors and trains junior-level staff
  • Research and understand industry trends, product development, and government regulations
Requirements:
  • Bachelor's Degree in Risk Management, Business Administration, or related field (preferred)
  • Minimum of five (5) years of commercial property insurance experience - brokerage, underwriting, and/or account management
  • Demonstrated knowledge of the property insurance marketplace
  • Industry-related certifications, designations, and licenses (preferred)
  • Working knowledge of Microsoft Office Products (Word, Outlook, Excel, and PowerPoint)
  • Excellent verbal and written communication skills, including the ability to successfully present data
  • Ability to understand and utilize industry-specific trends and governmental regulations
  • Focused on personal and team development with the ability to complete continuing education requirements as needed
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
  • Strong organizational, multi-tasking, and negotiation skills
  • Flexibility to work outside of normal business hours to effectively service client and/or business needs
  • Ability to travel, as needed/requested
  • Legally able to work in the United States