Cloud Infrastructure Engineer

3 days ago

Plano, Texas, United States Tyler Technologies Full time
Infrastructure Engineer

At Tyler Technologies, we're seeking a skilled Cloud Infrastructure Engineer to join our team. As a key member of our Engineering team, you'll play a crucial role in delivering solutions that help our Data & Insights Solutions users make data-informed decisions to improve their communities.

As a Cloud Infrastructure Engineer, you'll work with our software and infrastructure engineers to scale, support, and ensure the reliability of our platform. You'll build and manage cloud-based infrastructure using infrastructure as code, monitor and optimize performance, availability, and scalability, and troubleshoot and resolve production issues.

This is an exciting opportunity to work with an innovative team and have a significant impact on envisioning and delivering Data & Insights solutions' modernized capabilities.

Responsibilities
  • Build and manage cloud-based infrastructure via infrastructure as code
  • Monitor and optimize performance, availability, and scalability of our platform
  • Troubleshoot and resolve production issues and ensure system stability
  • Automate routine tasks and processes to increase efficiency and reduce human error
  • Participate in on-call rotations to provide 24/7 support for the platform
  • Collaborate with development teams to ensure the reliability and scalability of new features
  • Assist in capacity planning and resource optimization within the AWS environment
  • Learn and adopt new technologies and best practices to improve system reliability
Qualifications
  • Bachelor's degree in computer science or a related field or equivalent practical experience
  • Minimum 1-3 years' experience in an infrastructure, cloud, or adjacent engineering role
  • Strong understanding of cloud computing concepts, with a focus on AWS services (EC2, S3, RDS, etc.)
  • Experience with infrastructure as code tools like Terraform
  • Comfort with various flavors of Linux, the command line, and common networking concepts
  • Programming skills in scripting languages like Python, Ruby, or Bash
  • Knowledge of configuration management tools like Ansible, Chef, or Puppet
  • Experience with DevOps practices and tools (CI/CD pipelines, version control)
  • Knowledge of networking and security best practices
  • Heavy exposure to working with containerized workloads and container orchestration
  • Excellent written and verbal communication skills and problem-solving skills
  • Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements
Nice-To-Haves
  • Certification with a major cloud provider or other equivalent specialty
  • Prior experience working in an Agile/Scrum development environment
  • Understanding of database technologies and SQL
  • Exposure to performance optimization techniques
  • Experience with monitoring and logging tools (e.g., CloudWatch, Prometheus, Grafana)
  • Interest in learning and applying new technologies
  • Experience working within a compliance-driven environment (e.g., FedRAMP, SOC-2)

We're proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

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