Restaurant Operations Manager
3 days ago
Job Summary:
We are seeking a highly motivated and experienced Shift Lead to join our team at Guzman y Gomez. As a Shift Lead, you will be responsible for the efficient and effective management of restaurant operations on your shifts, including but not limited to operations, people management, guest experience, and financial management.
Key Responsibilities:- Operations Management: Ensure that all menu items are prepared and delivered in accordance with GYG's Food Recipe and training guides, including portioning and quality requirements, at all times.
- People Management: Actively engage and motivate crew on shift to achieve shift and restaurant targets. Ensure that all crew uphold GYG uniform standards at all times.
- Guest Experience: Ensure that all crew on shift maintain an enthusiastic and energetic approach to enhance the GYG guest experience, ensuring guests come first at all times.
- Financial Management: Monitor sales results in comparison to sales projections and create effective action plans to build sales results and customer counts.
- Qualifications & Experience: Completed (or willingness to undertake) Food Safety Supervisor course, Completed (or willingness to undertake) Basset course, Proven experience in a management role in the restaurant/hospitality industry or having completed GYG ARM training program.
- Skills: Excellent interpersonal and communication skills, Good command of spoken and written English, Basic people management and conflict resolution skills, Personable and approachable disposition, Financial acumen and numeracy, Basic understanding of operational and financial reports, Commercial cooking & Food safety, Strong computer/IT acumen including the ability to use Microsoft Office software (Word, Excel, PowerPoint, and Outlook), Ability to develop competence in various GYG systems including TASK (Point of Sale), Crunchtime (Inventory manager), GOMEX, Adi Insights (time & attendance), and Viva GYG (online training and communications).
As a Shift Lead at Guzman y Gomez, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences and driving sales growth. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.
If you are a motivated and experienced leader who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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