Business Process Improvement Lead

1 day ago


Chicago, Illinois, United States Synch-Solutions Full time

Job Title: Business Process Improvement Lead

Job Summary:

Synch-Solutions is seeking a highly skilled Business Process Improvement Lead to join our team. As a Business Process Improvement Lead, you will be responsible for identifying and implementing process improvements across multiple business lines.

Key Responsibilities:

  • Conduct current state assessments of business processes and document detailed problem statements, process flows, gap analysis, and future-state solution recommendations.
  • Partner with process owners to develop a deep understanding of processes targeted for automation and outline impacted processes and business requirements.
  • Identify scope, benefits, constraints, and risks for RPA automation initiatives and capture and document current state manual processes.
  • Develop user acceptance test (UAT) plans and tools.

Requirements:

  • 2-5 years of experience supporting business process documentation with business owners.
  • Knowledge of RPA technologies, such as UiPath or Automation Anywhere, and best practices for process automation and operational excellence.
  • Strong attention to detail and accuracy, with the ability to work effectively independently and in a team environment.
  • Good problem-solving skills.
  • Good communication skills.

Compensation: $90,000 - $125,000 per year, depending on experience.

About Synch-Solutions:

Synch-Solutions is a leading provider of innovative business solutions. We are committed to delivering exceptional results and building long-term relationships with our clients.



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