IT Infrastructure Stability Specialist
5 days ago
Pinnacle Partners, Inc. is assisting our client in the search for an experienced IT Operations Lead to join their team in the Indianapolis area. This critical resource will be responsible for ensuring the stability and reliability of IT infrastructure by monitoring system performance, implementing proactive measures, and identifying potential issues.
Job Overview:
- This role involves leading the response to system outages and critical incidents, assessing system capacity requirements, and developing disaster recovery plans to minimize downtime.
Responsibilities:
- Monitor network performance, server health, application availability, and key metrics to identify potential issues and bottlenecks.
- Lead and coordinate the response to system outages and critical incidents.
- Assess system capacity requirements to prevent performance issues and support future growth.
- Develop, implement, and maintain comprehensive disaster recovery plans, including backup strategies and failover procedures.
- Analyze system performance data to identify areas for improvement and implement optimization strategies.
- Generate reports on system performance, identifying trends and areas for improvement.
- Collaborate with stakeholders and internal leaders to prioritize and address critical operational issues.
- Drive continuous improvement and optimization of IT operations, processes, and services.
Requirements:
- 10+ years of experience in IT operations and infrastructure.
- 5+ years of experience in a lead role.
- Expertise in using system monitoring tools to analyze performance data.
- Ability to troubleshoot complex technical issues and identify root causes.
- Strong knowledge in IT operational frameworks, methodologies, and best practices.
- Experience with ITSM, ITOM, ITAM, CMDB, and monitoring.
- Strong leadership, management, and communication skills.
Preferred Skills:
- Bachelor's degree.
- Industry certifications.
Benefits and Compensation:
This direct hire opportunity comes with a competitive salary up to $140,000 based on experience, as well as benefits including medical, dental, and vision coverage, 401K matching, generous PTO, and additional perks.
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