Help Desk Professional

6 days ago


New York Mills, Minnesota, United States Staffworks CNY Full time
About the Role

We are looking for a highly skilled Help Desk Professional to join our team at Staffworks CNY.

This individual will be responsible for acting as a liaison between customers and our company, providing exceptional support and resolving any issues that may arise.

The estimated salary for this position is approximately $16.00 per hour.

Key Responsibilities
  • Resolve customer complaints in a timely and professional manner.
  • Use computer technology to handle high call volumes and assist with order processing.
  • Greet customers warmly and determine the reason for their call.
Requirements
  • High school diploma, general education degree, or equivalent.
  • Ability to remain calm under pressure and provide excellent customer service.
  • Experience working in customer support.
Perks
  • Staffworks associates are eligible for accrued paid sick leave.
  • Referral bonus incentives are available.
  • Health insurance eligibility is available after a certain period of time.
Application Information
  • For more information, please visit www.staffworkscny.com.


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