Product Support Sales Representative Opportunity in Kent, WA

1 day ago

Kent, Washington, United States Talon Recruiting Full time

Talon Recruiting has partnered with a leading Heavy Equipment Dealer to find a skilled Product Support Sales Representative to join their team.

The Product Support Sales Representative will be responsible for the coverage, retention, development, and customer satisfaction of a specific group of customers within an assigned territory.

This individual should be ambitious and have a passion for delivering innovative product support solutions to customers.

Key Responsibilities:

  • Demonstrate the company's core values and promote the mission and vision of the company.
  • Follow all company policies, processes, procedures, and exercise safe work practices to contribute to the achievement of the company's safety goals.
  • Effectively communicate with and establish relationships with assigned customers.
  • Develop sales forecasts and business plans for each customer.
  • Utilize the company's CRM system to track and maintain customer records.
  • Promote growth and increase sales activity for parts and service.
  • Identify new or additional opportunities for aftermarket sales.
  • Sell service programs.
  • Perform and coordinate market and opinion surveys.
  • Provide customers with quotes related to product support.
  • Perform machine inspections and evaluations.
  • Communicate the progress of repair(s) to customer's equipment in the shop.
  • Assist in successfully negotiating and settling customer product support disputes.
  • Execute on short and long-term goals through good management and planning.

Requirements:

  • Be a personable, highly motivated, and ethical problem solver who can adapt to all forces around - customers, suppliers, manufacturers, and co-workers.
  • Provide exceptional customer service.
  • Ability to take the initiative to accomplish work with little supervision.
  • Good verbal and written communication skills.
  • Ability to exercise integrity, confidentiality, and discretion.
  • Effectively manage relationships both internally and externally.
  • Excellent time management and organizational skills.
  • Capable of working with all levels of the organization.

Education/Experience:

  • High School diploma required. Bachelor's degree preferred and/or 5+ years of industry experience and/or training, or equivalent combination of education and experience.
  • Requires a valid driver's license and the ability to maintain an insurable driving record.
  • Proficient in Microsoft Office products (Outlook, Word, and Excel).

Compensation & Benefits:

  • Competitive base salary, plus commission.
  • Insurance package, 401k, etc.
  • Company vehicle, laptop, cell phone.

Please send resumes to Talon Recruiting for consideration.

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