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Customer Service Associate
2 months ago
Position Summary:
Brian Chambers - State Farm Agent is in search of a dedicated professional to fill the role of Office Representative. This position is ideal for an enthusiastic individual eager to contribute to our growth through meaningful interactions and exceptional customer service. If you are a proactive individual who excels in a dynamic environment, this role offers a fulfilling career path with significant earning potential and opportunities for advancement.
Key Responsibilities:
- Deliver timely, precise, and courteous customer support. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Implement a customer-centric, needs-based evaluation process to inform clients about various insurance solutions.
- Generate leads, arrange meetings, assess client needs, and promote suitable products and services.
Compensation and Benefits:
- Base salary with commission and bonuses
- Health insurance coverage
- 401K retirement plan with matching contributions
- Paid time off, including vacation and personal/sick days
Qualifications:
- Strong interpersonal skills
- Attention to detail
- Commitment to customer satisfaction
- Ability to present information effectively to potential clients
If you are driven to achieve success and envision yourself in this position, we encourage you to submit your application. We will reach out to discuss the next steps in the hiring process.
This position is affiliated with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not considered employees of State Farm.
