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Retail Store Operations Manager

1 week ago

Central Valley, New York, United States Express Full time
Company Overview
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch, the brand has embraced a design philosophy rooted in modern, confident, and effortless style.

About PHOENIX Retail, LLC
PHEONIX Retail operates the Express and Bonobos brands worldwide. With over 400 retail stores in the United States and Puerto Rico, the company provides a unique shopping experience for customers. The company's mission is to inspire self-expression and confidence through its products and services.

Job Description
The Associate Manager plays a crucial role in managing store operations, recruiting, management, training, and sales functions. This position requires strong supervisory, communication, and customer service skills. The ideal candidate should be able to drive sales results, manage daily store operations, and ensure excellent customer service.

Responsibilities
  • Attract, hire, develop, inspire, and retain top talent.
  • Support an environment that encourages exceptionally high levels of store morale.
  • Focus all store associates on creating an environment built on teamwork and inspiring a 'one team' mentality.
  • Coach, teach, train, recognize, and manage all aspects of performance and development for all store associates up to and including Sales Leaders, to encourage professional growth and build a bench of talent.

Required Skills and Qualifications
  • Educational background: High School or Equivalent.
  • Years of Experience: 3-5 years of relevant job experience.
  • Proficient in the use of technology (iPad, registers).
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.