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Senior Medical Assistant
2 months ago
As a Senior Medical Assistant at SSM Health, you will play a crucial role in supporting the healthcare team by performing a variety of essential tasks within the laboratory and clinical settings. Your responsibilities will encompass various functions that are vital to patient care and laboratory operations.
Key Responsibilities:
1. **Specimen Management:**
- Efficiently collect, process, and transport specimens while adhering to established protocols.
- Ensure accurate labeling and documentation in the hospital information system, minimizing errors.
2. **Patient Interaction:**
- Provide exceptional customer service by responding to inquiries from patients and healthcare professionals in a courteous manner.
- Maintain a professional demeanor and demonstrate a caring attitude in all interactions.
3. **Quality Assurance:**
- Participate in quality control measures and preventive maintenance of laboratory equipment.
- Contribute to departmental goals by identifying areas for improvement and implementing best practices.
4. **Team Collaboration:**
- Work collaboratively with pathologists, residents, and other healthcare staff to ensure seamless operations.
- Assist in training new employees and students, fostering a supportive learning environment.
5. **Compliance and Safety:**
- Adhere to safety and infection control policies to maintain a safe working environment.
- Stay informed about regulatory requirements and ensure compliance with all hospital policies.
Qualifications:
- Preferred certification in Medical Assisting or Phlebotomy.
- Strong communication skills, both verbal and written, to effectively convey information.
- Ability to work independently and manage time efficiently in a fast-paced environment.
Work Environment:
- Day shift position within a dynamic healthcare setting, contributing to the mission of SSM Health to provide high-quality patient care.
SSM Health is committed to fostering an inclusive workplace that respects diversity and promotes equal opportunities for all employees.
