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Front Desk Associate

2 months ago

Evans, Georgia, United States One and Only Fitness Consulting Full time
Job Summary

We are seeking a highly skilled and friendly Front Desk Receptionist to join our team at One and Only Fitness Consulting. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our members and guests.

Key Responsibilities
  • Greet and Welcome: Cheerfully greet and direct members, guests, and staff as they enter the gym, creating a warm and inviting atmosphere.
  • Member Check-in: Check in all members and their guests in accordance with our gym policy, ensuring accurate and efficient processing.
  • Phone Support: Answer phones in a helpful and professional manner, providing assistance and resolving any issues that may arise.
  • Event Communication: Communicate special events and promotions to members and guests, keeping them informed and engaged.
  • Work Area Maintenance: Maintain a clean and organized work area, ensuring a safe and healthy environment for all staff and members.
  • Member Account Management: Ensure all members are current with payment, have updated contact information, and are aware of any changes to their account.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with members, guests, and staff.
  • Customer Service Focus: Demonstrate a strong commitment to providing exceptional customer service, ensuring a positive experience for all.
  • Team Player: Be a team player, willing to work collaboratively with staff to achieve common goals and objectives.
  • Technical Skills: Possess basic computer skills and be willing to learn our computer system, ensuring efficient and accurate processing.
  • Professional Appearance: Exhibit a professional and polite appearance and demeanor, reflecting positively on One and Only Fitness Consulting.