Front Desk Associate

4 weeks ago


Evans, United States One and Only Fitness Consulting Full time
Front Desk Receptionist

We are seeking a highly skilled and friendly Front Desk Receptionist to join our team at One and Only Fitness Consulting. As a key member of our staff, you will be responsible for providing exceptional customer service to our members and guests, ensuring a welcoming and professional atmosphere at our gym.

Key Responsibilities:
  • Greet and Assist Members and Guests: Cheerfully greet and direct members, guests, and staff as they enter the gym, providing a warm and inviting welcome.
  • Check-in and Registration: Check in current members and register prospective members, ensuring accurate and up-to-date information in our system.
  • Phone and Communication: Answer phones in a helpful and professional manner, communicating special events and important information to members and guests.
  • Work Area Maintenance: Maintain a clean and organized work area, ensuring a safe and efficient environment for our staff and members.
  • Payment and Account Management: Verify that all members are current with payment, have updated phone numbers, and corrected emails in our system.
Requirements:
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with members, guests, and staff.
  • Customer Service Focus: Demonstrate a genuine commitment to providing exceptional customer service, ensuring a positive experience for all who interact with our gym.
  • Technical Skills: Possess basic computer skills and be willing to learn our computer system, ensuring seamless integration with our operations.
  • Availability: Be available to work a variety of shifts, including early mornings, evenings, and weekends, as needed.


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