Assistant General Manager

2 weeks ago

Austin, Texas, United States Smoothie King Full time
Overview

Smoothie King is seeking a purpose-driven Assistant General Manager to join our expanding team and become an ultimate ambassador of our brand. In this role, you will be charged with creating a highly productive environment, focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence.

Responsibilities
  1. Assist the General Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
  2. Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
  3. Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with General Manager to address accordingly.
  4. Manage cash activities for the store (daily deposits, etc.).
  5. Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
  6. Own and promote brand standards in alignment with company vision.
  7. Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
  8. Drive implementation of company programs through action planning and inspiring team to meet operational standards.
  9. Assist the General Manager in developing local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
  10. Collaborate with the General Manager to deliver the best smoothies and healthy retail products to your community.
Qualifications
  1. Provide an exceptional guest experience throughout our guest's visit.
  2. Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
  3. Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King.
  4. Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
  5. Maintain regular and punctual attendance.
  6. A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done.
  7. The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential.
  8. An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference.
  9. Self-starter with ability to work independently.
  10. Friendly attitude in the face of adversity.
  11. Attention to detail while working in fast-paced environment with multiple projects.
  12. Ability to work cross-functionally and to coordinate communication across diverse work groups.
  13. Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
  14. Reliable transportation. Require to present a proof of car insurance if the AGM drives a vehicle for work.
Education and Experience Requirements
  1. Basic knowledge of Microsoft Word and Excel.
  2. Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
  3. Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
  4. Knowledgeable of general POS functionality.
  5. Experience with OSHA, EEOC, and other federal and state laws and local statutes.
  6. ServSafe Certification.
What We Offer

At Smoothie King, we maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish. With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future. We keep our team happy with our great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work.

Inspire people to live a healthy and active lifestyle. To be an integral part of every health and fitness journey. We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day. The foundation of our diversity efforts is closely tied to our core values, which includes We Are Better Together and We Do the Right Thing. We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability. If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our Human Resources Department at and direct assistance will be provided.

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