Assistant General Manager

1 week ago


Brooklyn, New York, United States Madison Collective Full time
Job Overview

Madison Collective is seeking a highly skilled and experienced Restaurant Operations Manager to oversee the day-to-day operations of our esteemed establishment. As a key member of our management team, you will be responsible for ensuring seamless service delivery, maintaining high standards of quality, and driving business growth.

Key Responsibilities:

  • Manage and coordinate restaurant operations, including staff scheduling, inventory management, and supply chain logistics.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Collaborate with the culinary team to design and execute menus, promotions, and special events.
  • Monitor and analyze sales data, market trends, and competitor activity to inform business decisions.
  • Lead and motivate a high-performing team of servers, bartenders, and hosts/hostesses to deliver exceptional service.
  • Ensure compliance with health and safety regulations, as well as company policies and procedures.
  • Manage budgets, forecasts, and financial reports to optimize profitability and efficiency.

Requirements:

  • Minimum of 2+ years of experience in a senior management position in the hospitality industry.
  • Proven track record of success in driving business growth, improving customer satisfaction, and increasing revenue.
  • Strong leadership and communication skills, with the ability to motivate and inspire a high-performing team.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions in a fast-paced environment.
  • Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Ability to work effectively in a team environment, with a focus on collaboration and open communication.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.

Benefits:

  • Competitive salary ($75-90K)
  • Health, dental, and vision insurance
  • Paid time off
  • 401k
  • Opportunities for career advancement
  • Dining discounts
  • Commuter benefits


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