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Healthcare Support Specialist

2 months ago


Libertyville, Illinois, United States Advocate Health Full time
Job Summary

We are seeking a skilled and compassionate Healthcare Support Specialist to join our team at Advocate Health. As a key member of our healthcare team, you will provide high-quality patient care and support to our patients and families.

Key Responsibilities
  • Assist Registered Nurses with daily patient care activities, including bathing, oral hygiene, feeding, and ambulation.
  • Measure and document patient data, such as blood pressures, temperatures, and intake/output.
  • Participate in admission, transfer, and discharge processes, ensuring patient rooms are prepared and patient belongings are managed.
  • Perform purposeful rounding, communicating patient observations and needs to Registered Nurses.
  • Assist with nutritional needs, including diet review, tray setup, and special patient supplies.
  • Collect and process patient specimens, perform point-of-care testing, and maintain competency as required.
  • Practice infection prevention policies and procedures, demonstrating hand hygiene and knowledge of sterile and aseptic techniques.
  • Coordinate tests and treatments with various departments, maintaining a working knowledge of EHR systems and other computer systems.
  • Facilitate patient care communications, including phone calls, unit paging, and hospital information systems.
  • Compile chart forms, obtain medical records, and verify patient demographic information.
Requirements
  • Basic Life Support (BLS) certification within 45 days.
  • Nurse Aide certification in good standing with the State Registry.
  • Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate.
Working Conditions
  • Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
  • Must be able to lift up to 50 lbs. from floor to waist, lift up to 20 lbs. over the head, and carry up to 40 lbs. a reasonable distance.
  • Must be able to push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.

Advocate Health is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.