Service Support Associate Manager
5 days ago
Job Summary: We are seeking a highly motivated Service Support Associate Manager to join our team at Always A Good Sign. The successful candidate will be responsible for managing a team of customer-facing staff and ensuring seamless customer interactions.
The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and inspire their team. They will be working in a fast-paced environment, handling multiple tasks and responsibilities efficiently while maintaining a high level of service.
Key Responsibilities:
- Team Management: Manage a team of customer-facing staff, providing guidance and support to ensure seamless customer interactions.
- Cross-Departmental Collaboration: Collaborate with various departments to ensure effective communication and coordination.
- Process Improvement: Identify areas for improvement and implement changes to increase efficiency and productivity.
- Training and Development: Develop and deliver training programs to enhance staff skills and knowledge.
- Performance Management: Monitor and evaluate staff performance, providing constructive feedback and coaching as needed.
Requirements:
- Leadership Experience: Proven experience in leading teams and managing staff.
- Communication Skills: Excellent verbal and written communication skills, with the ability to motivate and inspire teams.
- Problem-Solving: Ability to analyze problems and develop effective solutions.
- Adaptability: Willingness to adapt to changing priorities and deadlines.
Benefits:
- Competitive Salary: $60,000 - $80,000 per year, depending on experience.
- Benefits Package: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Professional Development: Opportunities for professional development and career advancement.
About Us:
At Always A Good Sign, we specialize in designing and producing premium signage and vehicle wraps that make a lasting impression. We are committed to creating an inclusive environment for all employees and fostering a culture of collaboration and growth.
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