VMware Systems Engineer
2 weeks ago
Job Summary:
A System Engineer is needed to assist with the effective deployment, configuration, operation, and maintenance of employee-facing technology systems at Insight Global's client, the nation's largest provider of hospice care in the United States. The role focuses on the management and administration of applications and systems, ensuring they align with industry best practices and organizational requirements.
Key Responsibilities:
- Collaborate with leadership to develop and implement a framework for regular updates and maintenance of desktop images, mobile devices, VDI Infrastructure, and related systems.
- Implement VMware technology solutions for Virtualization, networking, and storage infrastructures.
- Conduct technical investigations of customer-reported issues and perform root cause analysis.
- Participate in design decisions.
- Contribute to product documentation and manuals.
- Perform system maintenance as needed.
- Implement IT Change Control processes in coordination with the Client Engineering team.
- Collaborate with cross-functional teams to assist in designing and implementing technology solutions, emphasizing redundancy, scalability, and security.
- Work with leadership to maintain a team dashboard illustrating Key Performance Indicators related to team performance and environmental performance.
- Assist in designing and developing computing solutions that enhance the end-user experience.
- Develop and oversee a Quality Assurance program, including pilot groups, to maintain high-quality system output.
- Coordinate with IT Support teams to ensure effective knowledge transfer and alignment.
- Work on creating a consistent user experience across various form factors, including iPhone, iPad, Laptop, Desktops, and VDI.
- Identify areas for policy and procedure improvements and provide recommendations.
Requirements:
- 3-5+ years of experience within system administration and engineering.
- VDI experience specific to VMware.
- SCCM.
- Deploying desktop.
- Focus on VDI - virtual desktop infrastructure.
- Hands-on experience with VMware virtualization and/or cloud experience.
- Experience maintaining an MDM solution.
- Experience running analytics, imaging, and patching.
- Non-persistent VDI desktop.
- Experience with Verizon, vSphere, 4+ years of MDM management - specifically AirWatch - controlling and managing the environment themselves.
Nice-to-Have:
- Certified in ITIL foundation.
- MAC experience - integrating mac management into the environment.
- VMware or Microsoft certified.
- Experience in ControlUp software.
- Experience with endpoint management solutions – Tanium.
- Azure virtual desktop.
- Architectural design for virtual environment or desktop.
- Workspace One (AirWatch).
- Powershell.
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