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Senior Technology Executive

2 months ago

Springfield, Illinois, United States The Joint Commission Full time
Overview


The Chief Information Officer (CIO) serves as the principal technology and information leader, tasked with the strategic planning, development, and management of the IT landscape for The Joint Commission Enterprise.

This role encompasses various responsibilities, including business leadership, driving business process transformation, envisioning technological advancements, managing enterprise risks, and collaborating closely with security operations leadership.

Specifically, this position is accountable for securing, promoting, planning, implementing, monitoring, and maintaining the information and technology assets of The Joint Commission Enterprise.

To achieve these objectives, the CIO will foster effective communication with senior management, technical teams, end-user departments, and external partners, including vendors and consultants.

These responsibilities must be executed in a manner that maximizes the value of information technology in achieving the enterprise's business goals, thereby optimizing the return on technology investments.

Key Responsibilities

Vision:
Maintain a comprehensive understanding of the enterprise's business operations and emerging technologies; articulate a vision for how technology can support the enterprise's objectives; address and resolve departmental conflicts to create a unified technology vision aligned with the overall business strategy.

Strategic Planning:

Develop, maintain, and oversee the execution of the strategic information technology plan to ensure the necessary technical infrastructure is in place to meet the enterprise's future objectives as outlined in corporate strategic and business plans.


Successful execution of this task will include:

Identifying opportunities for the enterprise to enhance its position in the healthcare sector through technology applications; evaluating the effectiveness and cost-benefits of current systems to meet the evolving needs of end-users efficiently and economically.
Analyzing the cost/benefit of developing, purchasing, or outsourcing hardware and software solutions.
Assessing departmental opportunities to leverage technology for operational improvements.
Staying informed about new and emerging technologies that could influence business operations or lead to new products and services.



Industry Leadership:
Represent The Joint Commission in national policy-level IT discussions, including health information technology and healthcare reform.

Senior Leadership:
Actively participate in enterprise leadership meetings, presenting the technology compendium and strategic roadmap. Collaborate with the CFO to develop long-term financial forecasts.

Functional Leadership:
Recruit and develop a technically proficient, service-oriented team, ensuring a balanced mix of experienced and entry-level professionals.

Foster an IT culture that emphasizes employee training, development, coaching, and team building, while providing a competitive compensation program to retain and motivate skilled professionals.

Ensure an integrated technical environment (software, hardware, communications infrastructure, and end-user tools) that facilitates rapid application delivery, easy information access, and adaptability to changing business needs.

Manage a portfolio of projects to optimize value for the enterprise.
Ensure systems are developed following standard methodologies and sound software development principles.

Manage relationships with software and hardware vendors and other external IT contractors, actively participating in contract negotiations and compliance activities.

Oversee the technical infrastructure for internet access, ensuring appropriate security controls and capacity plans are established; develop a conceptual framework for the role of the internet in business communication, marketing, and employee productivity.

Ensure the IT Operating Model aligns with industry best practices and controls, including ITSM, ITIL, and CMMI.
Guarantee redundancy and availability of IT systems and platforms. Oversee policies and procedures for disaster recovery, incident response, and business continuity of technology systems.

Collaborate with the Chief Information Security Officer (CISO) to define and implement physical and logical protections for all infrastructure and end-user devices within the technology ecosystem.

Qualifications

Special Skills and Abilities Required:
Experience in strategic and tactical planning for information technology.
Highly developed leadership skills to effectively drive business, cultural, and technological change.

Ability to articulate a vision regarding the strategic value of information and technology within the context of the enterprise's business.

Capability to realize value by managing technology costs effectively and ensuring business benefits; strong business acumen and focus on bottom-line results.

Exceptional interpersonal and communication skills to gather information, convey ideas, provide consultation, and facilitate change.
Extensive knowledge and experience with distributed client-server systems development and support environments.
Experience in process reengineering.

Proven track record as a manager of a large information technology operation, including technical staffing, operations analysis, project management, budget development, and vendor management.

International IT experience is advantageous.
Strong understanding of IT and general finance principles and stewardship.
Experience with Enterprise Risk Management processes and frameworks.

Knowledge, Practical Experience, and Licensure/Registration Required:
The level of knowledge typically acquired through completion of a Master's degree in a relevant field.

The ideal candidate would possess a combination of a bachelor's and master's degree in business administration and computer science.

A background in healthcare is beneficial.

A minimum of ten years of experience in information technology management, encompassing architecture, systems development, and operations.Ability to shape and prioritize innovative technology as an organizational imperative.

Ability to enable and support business strategies through technological innovations that lead to new, customer-centric business models.

Ability to drive organizational change within and beyond IT functions.

This job description aims to outline the general nature and level of work performed by an employee in this position.

It is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities associated with the role.

Employees in this position may be required to perform additional job-related duties as requested by management. All requirements are subject to modification to reasonably accommodate individuals with disabilities.