Inventory Specialist

1 week ago

Chattanooga, Tennessee, United States Walgreens Full time
Job Description:

Key Responsibilities:

  • Execute, monitor, and train inventory best practices and standard operating procedures for the entire store, including front end and pharmacy.
  • Support pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns.
  • Champion On-Shelf Availability and receive, count, price, returns, and all in-store inventory processes.
  • Validate and ensure accuracy of planograms.
  • Review and coordinate the proper use of reports and system applications, impacting front end and pharmacy on-hand balances and pricing.
  • Execute and maintain front end and pharmacy asset protection techniques and file claims for warehouse and vendor overages, shortages, order errors, or damaged goods.
  • Open and close stores in the absence of management, including required systems start-ups, cash handling, and cashier responsibilities.

Customer Experience:

  • Engage customers by greeting and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Model and share customer service best practices with team members to deliver a distinctive and delightful customer experience.

Operations:

  • Execute and coach team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders.
  • Scan in all deliveries while the vendor is still in the store, including common carrier deliveries.
  • Focus on One Box receiving and take the appropriate action marking delivery as received if the product was physically delivered.
  • Verify all pharmacy shipments are posted for products physically received at the store.
  • Complete or verify postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders, and accurately report any shortages or damaged product.

Inventory Management:

  • Complete On-Shelf Availability (OSA) end-to-end process, including warehouse and direct store delivery (DSD) for planogrammed departments.
  • Execute disposals, call-ins, and vendor returns before expiration and complete scan outs/scan outs returns on all subscribed departments.
  • Facilitate excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock.
  • Verify posting of all pharmacy/prescription claims.

Pricing and Ordering:

  • Complete execution of all pricing activities, including price changes, markdowns, and markdowns deletes.
  • Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.
  • Support front end and pharmacy ordering by ordering expense items and monitor pharmacy manual orders to identify excess orders.

Inventory Compliance:

  • Ensure all designated pull & quarantine item on-hands are updated and placed in the designated holding area.
  • Maintain accurate inventory counts and accuracy of on-hand quantities, including basic departments, stockroom, and overstock locations.
  • Under the supervision of the pharmacist-in-charge, maintain accurate inventory counts and accuracy of on-hand quantities in pharmacy and complete pharmacy smart counts.

Additional Responsibilities:

  • Assist in the maintenance of inventory records, including receiving and posting of all products received at the store in all inventory systems.
  • Organize files and retain all invoices/receipts/return authorizations necessary for all inventory activities.
  • Help prepare for physical inventory and support physical inventory day activities, including preparing sales floor, stockroom, and pharmacy for inventory and auditing the third-party team on the day of inventory.

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