Sales Associate

2 weeks ago


Madison WI USA, United States Chico's Full time

Position Overview:

The Sales Associate - Customer Experience Expert is responsible for delivering exceptional customer service and promoting a customer-focused sales culture in our fashion retail stores. This role requires a strong passion for fashion, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Meet and exceed sales goals by utilizing sales techniques and communicating product knowledge to customers.
  • Maintain knowledge of current sales and promotions, and ensure pricing and visual standards are met.
  • Participate in visual directives, including monthly store sets and zone maintenance.
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns and maintain a fast and efficient register experience.

Requirements:

  • High School diploma or equivalent.
  • Retail or sales experience preferred.
  • Excellent communication and customer service skills.
  • Ability to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.

Physical Requirements:

  • Constant walking/standing (8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34%-66% of 8-hour shift).

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