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Sales Support Specialist

2 months ago

Bryan, Texas, United States NewcrestImage Full time

Sales Coordinator

Job Category: Hourly Field Positions Requisition Number: SALES003889

Job Overview

NewcrestImage is seeking a dedicated Sales Coordinator for our Hilton Garden Inn property. As a leading entity in the hospitality industry, NewcrestImage excels in designing, constructing, and managing cutting-edge hotels for prestigious brands. Our company is committed to fostering a culture that prioritizes genuine care for individuals, enhancing their experiences.

This pivotal role will contribute to the hotel’s revenue generation efforts. The ideal candidate will embody NewcrestImage's core values: People come First, Communication is Knowledge, Giving is Fun, Experiences are Memorable, and Response-Ability is Ours.

Key Responsibilities

  1. Arrive at work punctually, dressed appropriately, including a nametag.
  2. Provide administrative assistance to the sales team as required.
  3. Coordinate and manage details for designated group events, ensuring on-site support.
  4. Strive to ensure guest satisfaction with products and services.
  5. Maintain comprehensive knowledge of hotel services, features, and operational hours.
  6. Anticipate guest needs, responding promptly and acknowledging all guests at all times.
  7. Draft, type, and edit correspondence, while developing and maintaining follow-up task systems.
  8. Prepare monthly sales reports as requested.
  9. Anticipate and prepare necessary documents for meetings, maintaining various reports.
  10. Keep track of special event dates and generate daily and weekly reports.
  11. Maintain organized files to ensure effective coordination of sales commitments and customer requirements.
  12. Provide pertinent information to all departments as necessary, managing calls and inquiries.
  13. Respond to assigned RFPs for group and transient segments.
  14. Handle inquiry calls and follow up with assigned accounts.
  15. Attract new business and nurture relationships with existing clients.
  16. Conduct research, analysis, and outreach to prospective customers as assigned.
  17. Negotiate and respond to incoming requests as needed.
  18. Exhibit exceptional sales skills that lead to successful closures and the establishment of professional business relationships.

Requirements

  • Bachelor's degree or equivalent experience in a related field.
  • Strong verbal and written communication skills.
  • Willingness to travel and possession of a valid driver's license.

NewcrestImage is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We do not discriminate based on race, creed, color, religion, national origin, age, disability, sex, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by applicable laws.

Qualifications

Skills

Behaviors

Motivations

Education

Preferred

High School diploma or higher in Business Administration.

Experience

Licenses & Certifications