Sales and Catering Coordinator

5 days ago

Miami, United States Miccosukee Casino & Resort Full time

About Miccosukee Casino & Resort

We are seeking an experienced Sales & Catering Coordinator to join our team. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed, and original experience for our guests, team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way.

Our ambitious growth plans can only be realized by aligning talented people with the same passion for service and commitment to delivering a truly memorable experience as all of our current team members. If this sounds like you, and you also enjoy equitable compensation, terrific benefits, growth opportunities within the organization, and a whole lot of FUN at work, then we look forward to meeting you.

Responsibilities

The Sales & Catering Coordinator is responsible for adhering to the Miccosukee Service Expectations and ensuring team compliance. This includes monitoring compliance with all aspects of Miccosukee Casino & Resort internal controls, responding to customer requests in a timely and efficient manner, and creating Room Group Agreements to be reviewed and signed by the client.

Key Responsibilities:

  • Respond to RFPs immediately
  • Process BEOs once the executed agreement is received and distribute to the appropriate departments
  • Ensure prompt payment according to established procedures for all groups, meetings, and events
  • Prepares proposals and initiates negotiation with customers as required
  • Maintains direct communication with other hotel departments
  • Maintains all information pertaining to Sales Department employee schedules and work itineraries
  • Maintain complete knowledge of and comply with all departmental policies and procedures
  • Maintain confidentiality of pertinent casino data
  • Consistent and regular attendance is an essential function of this job

Equal Opportunity Statement

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, and requirements, efforts, or working conditions associated with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail. All Miccosukee Casino & Resort Team Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company's standards, work requirements, and rules of conduct.

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