Cancer Treatment Specialist
6 days ago
About the Role
The Cancer Treatment Specialist is responsible for providing technical support to our customers who use TomoTherapy and CyberKnife systems. This role requires a strong understanding of complex electronic equipment and excellent communication skills.
Key Responsibilities
- Provide installation, repair, and maintenance support for TomoTherapy and CyberKnife systems
- Maintain regular communication with direct manager, peer field personnel, and commercial team members
- Self-management of schedule and work priorities to ensure urgent customer requirements are addressed
- Support customers remotely by phone, internet, or onsite visits as determined by machine status or customer requirements
- Maintain complete and timely documentation of work activities
Requirements
- Minimum 5 years' experience in field service, installation, and troubleshooting complex electronic equipment or bachelor's degree in a relevant field
- Strong system level troubleshooting skills
- Strong computer skills with an understanding of basic networking
- Ability to communicate complex information to a wide range of audiences
- Ability to lift up to 50 pounds and work in a physically active environment
Compensation and Benefits
The estimated salary for this position is $66,500 per year, which includes a base salary of $56,000 and a bonus of up to $10,500. Accuray offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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