Cancer Treatment Specialist

6 days ago


Sunnyvale, California, United States Accuray Full time

About the Role

The Cancer Treatment Specialist is responsible for providing technical support to our customers who use TomoTherapy and CyberKnife systems. This role requires a strong understanding of complex electronic equipment and excellent communication skills.

Key Responsibilities

  • Provide installation, repair, and maintenance support for TomoTherapy and CyberKnife systems
  • Maintain regular communication with direct manager, peer field personnel, and commercial team members
  • Self-management of schedule and work priorities to ensure urgent customer requirements are addressed
  • Support customers remotely by phone, internet, or onsite visits as determined by machine status or customer requirements
  • Maintain complete and timely documentation of work activities

Requirements

  • Minimum 5 years' experience in field service, installation, and troubleshooting complex electronic equipment or bachelor's degree in a relevant field
  • Strong system level troubleshooting skills
  • Strong computer skills with an understanding of basic networking
  • Ability to communicate complex information to a wide range of audiences
  • Ability to lift up to 50 pounds and work in a physically active environment

Compensation and Benefits

The estimated salary for this position is $66,500 per year, which includes a base salary of $56,000 and a bonus of up to $10,500. Accuray offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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