Laboratory Operations Manager
4 weeks ago
As a Laboratory Operations Manager with Sonora Quest Laboratories, you will oversee laboratory operations in Tucson, Arizona, ensuring high-quality service and compliance with regulatory bodies. This role includes managing workflow and resources, implementing process improvements using Six Sigma and Lean methodologies, and supervising staff to achieve exceptional results.
Job SummaryThis is a management position that provides general operational supervision under the direction of the director/manager to assigned personnel. Responsible for organizing, directing and controlling workflow aspects of the section in order to improve processes to provide high quality and cost effective services.
Key Responsibilities- Hires, trains and conducts performance evaluations, and supervises the workflow for designated staff. This includes initiating promotions, transfers, and disciplinary actions. Provides leadership, coaching, recognition, and staff development. Establishes priorities, workloads, schedules, controls, work procedures and day-to-day problem resolution and trouble shooting utilizing Six Sigma and Lean concepts, tools and methodology in the department
- Schedules and manages the use of labor and resources within budgetary guidelines. Manages waste reduction and establishes priorities, workloads, controls and work procedures, as well as determines resources needed for expense reduction. Prepares and/or provides input for the department budget.
- Under the direction of management, ensures area(s) of responsibility are maintained in accreditation with College of American Pathologists (CAP), Centers for Medicare and Medicaid Services (CMS), American Association of Blood Banks (AABB), Food and Drug Administration (FDA) and licensing for Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA).
- Participates and may lead task forces to plan, implement, and coordinate activities to maximize service quality, compliance effectiveness and efficiency. Develops and monitors performance matrix to ensure quality patient care.
- Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information within the organization and to parent partners.
DIRECTLY REPORTING: Provides direct supervision to 10 to 40 technical staff.
Requirements- Bachelor's Degree in a chemical, physical, biological or clinical laboratory science or medical technology.
- Four (4) years' training and experience in high-complexity testing in the respective specialty.
- Bachelor's Degree in Medical Laboratory Science.
- MLS or Specialty Certification.
- One (1) year of supervisory experience.
Estimated salary for this position is around $80,000-$110,000 per year, depending on qualifications and experience. Benefits include participation in health, financial, and security benefits packages, as well as potential eligibility for Management or Sales Incentive Programs as part of Total Rewards package.
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