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Retail Associate Customer Experience Specialist
1 week ago
Company Overview
Palmetto Dunes Oceanfront Resort is a leading hospitality company that provides exceptional customer experiences.
Skill Summary
- Provide outstanding customer service to all guests.
- Help live out the company's noble purpose by engaging with guests and creating memorable experiences.
- Achieve high levels of sales performance by cross-selling profitable products.
- Maintain accurate inventory levels and ensure stock rooms are neat and orderly.
About the Role
The Retail Associate Customer Experience Specialist will be responsible for delivering exceptional customer service, providing outstanding retail experiences, and contributing to the success of our resort.
Key Responsibilities
- Interact with guests in a friendly and courteous manner.
- Respond promptly to guest inquiries and resolve issues efficiently.
- Effectively communicate with colleagues and management to ensure seamless operations.
- Stay up-to-date on product knowledge and provide recommendations to guests.
- Maintain accurate records and reports, including cash handling and inventory management.
Requirements
- Previous retail experience required.
- Excellent communication and interpersonal skills essential.
- Demonstrate ability to work effectively in a fast-paced environment.
