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Vehicle Product Advisor
2 months ago
Position Summary:
Ilderton Dodge Chrysler Jeep RAM is on the lookout for a dedicated and skilled Automotive Product Specialist to enhance our sales team. In this role, you will play a crucial part in delivering outstanding customer service while showcasing our vehicle offerings to prospective clients. This is a full-time position focused on individual contributions within the automotive sector, offering a salary-based compensation structure.
Compensation & Benefits:
• Competitive salary with potential bonuses
• Comprehensive health, dental, and vision coverage
• Retirement savings options
• Paid time off along with holiday benefits
Key Responsibilities:
- Welcome and assist customers with a professional and friendly approach.
- Provide in-depth information about the features and advantages of our vehicles.
- Engage potential buyers in discussions to understand their preferences and requirements.
- Evaluate vehicle inventory to match customer needs effectively.
- Conduct engaging product demonstrations and presentations for prospective buyers.
- Tailor vehicle options and deliver accurate pricing information.
- Support customers during test drives and address any inquiries they may have.
- Achieve and surpass sales goals and objectives.
- Keep current with all product knowledge, features, and accessories.
- Collaborate with the sales team to ensure excellent customer service and a seamless sales experience.
- Address customer inquiries and concerns promptly and effectively.
- Follow up with customers post-sale to ensure satisfaction and foster long-term relationships.
- Participate in training sessions and workshops to improve product knowledge and sales techniques.
- Build and nurture positive relationships with customers to encourage repeat business and referrals.
Qualifications:
- Prior experience in sales, ideally within the automotive field.
- Exceptional communication and interpersonal abilities.
- Strong negotiation capabilities.
- Ability to thrive in a dynamic and fast-paced environment.
- Basic understanding of automotive technology and features.
- Proficient computer skills for managing customer data and processing sales transactions.
- Valid driver's license with a clean driving record.
- High school diploma or equivalent; additional education or training in sales or automotive technology is advantageous.
EEOC Statement:
Ilderton Dodge Chrysler Jeep RAM is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected status.
