Automotive Service Advisor

4 weeks ago


High Point, North Carolina, United States Vann York Auto Group Full time
Service Advisor

Overview

Vann York Automotive Group is a dynamic organization that values its employees. We are seeking a Full-Time Service Advisor to join our team of dedicated professionals.

This role offers a rewarding career with opportunities for growth and development.

Key Responsibilities:

• Schedule appointments for service/maintenance/recall work
• Greet customers and inspect their vehicle
• Advise customers about necessary/suggested services and costs
• Follow the status of the customer's vehicle from service bay entry through the completion of work
• Keep customers informed of any changes that occur
• Review the work order with the customer to assure all concerns are addressed
• Maintain high CSI scores and provide a completely satisfying customer experience
• Maintain a professional appearance and keep the work area clean

Requirements:

• Some experience is preferred
• General knowledge of vehicle mechanical operations
• Positive attitude, good customer service, and communication skills
• Self-motivated and thrives in a fast-paced team environment
• Good work ethic, computer skills, and professional appearance

Benefits:

• Training
• 401(k) Plan with Company Match
• PTO - Paid Time Off
• Company-paid Life Insurance
• Product and Service Discounts
• Weekly Pay
• Opportunity for Career Advancement with a Growing Company
• Access to tickets for local sporting events

We are an equal-opportunity employer.

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