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Technical Service Engineer I

2 months ago


Reynoldsburg Ohio, United States Daifuku Full time
About Daifuku

Daifuku Automotive America Corporation is a leading provider of design, manufacturing, installation, and support services for automotive automation and material handling systems in North America.

Job Summary

We are seeking an experienced Technical Service Engineer I to join our team in Reynoldsburg, OH. As a Technical Service and Site Engineer I, you will be responsible for installing, troubleshooting, and maintaining our products and equipment.

Key Responsibilities
  • Install, troubleshoot, and maintain material handling systems, including Power & Free conveyors, Skid conveyors, FDS friction conveyor, Fork Transfers, Part Carriers, and other automation type equipment.
  • Perform electrical, electronic, and mechanical repairs, identify, analyze, and repair product failures, order & replace parts as needed.
  • Determine and recommend which products, systems or services best fit the customers' needs.
  • Be familiar with various material handling systems and have a strong understanding of their concepts, practices, and procedures.
  • Lead and direct the work of others, relying on extensive experience and judgment to plan and accomplish goals.
  • Observe equipment in operation, listening for problems, executing various test cycle operations, and using precision measuring and testing instruments.
  • Complete preventive maintenance requirements on equipment, following site specific procedures & operations/maintenance manuals.
  • Perform site specific projects as assigned, ensuring proper tracking of parts used to ensure consignment inventory accuracy.
  • Interpret engineering drawings and assist site installation crews as necessary throughout the installation phase of a project.
  • Perform engineering studies to develop reliable and optimum solutions based on customer requirements.
  • Create bid documents and facilitate meetings and negotiations with subcontractors on small projects (less than $1M).
  • Create customer quotes and facilitate meetings and negotiations with customers on small projects (less than $1M).
  • Make estimations on small projects (less than $1M).
  • Understand project schedules and site activities required for successful implementation of material handling systems.
  • Familiar with structural design and analysis, including calculations.
  • Interface with the on-site project team, communicating with the design team to resolve issues, and able to troubleshoot and resolve minor on-site issues as they arise.
  • Supervise other associates and skilled trades as needed.
Requirements
  • Strong PLC programming skills in a hands-on field construction environment desirable.
  • The ability to choose and manage sub-contractors, manage schedules and budgets.
  • The skill to meet with customers and identify needs and potential sales opportunities.
  • Requires debugging skills during commissioning of new equipment and/or modifications to existing equipment.
  • Must possess excellent communication skills with ability to speak with clarity and interface effectively with customers and peers.
  • Ability to react to changes proactively and handle other essential tasks as assigned.
  • Display broad-based customer focus and commitment to resolve problems and make decisions based upon the priority of the problem in relation to business needs.
  • Strong communication skills for interface with customer engineers in gathering system requirements and then translating the requirements into functional technical specifications.
  • Machinery installation experience preferred.
  • Proficiency with MS office, particularly Excel, Word, PowerPoint, MS Project, and general computer skills.
  • AutoCad, Inventor, or other 3D modeling software (minimum 2 years' experience).
  • BS technical degree in electrical, mechanical or automation engineering, or equivalent.
  • Zero to three years' experience in material handling and conveyor engineering for the automotive industry is desirable.
  • Zero to three years' experience in a construction or manufacturing environment preferred.
What We Offer
  • Excellent compensation package including great benefits such as excellent medical, vision, and dental insurance.
  • Paid vacation time, paid sick time, and paid holidays.
  • 401K, Flexible Spending Programs, and more.
About Us

Daifuku is an Affirmative Action/Equal Opportunity Employer. We are committed to a culturally rich workforce and proud of our diversity in background, experience, and origin. Safety is part of our core values; we stress the importance to our employees by enforcing 5S and daily safety audits.