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Branch Manager Silicon Central District

2 months ago


San Jose, California, United States WELLS FARGO BANK Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to lead our Consumer and Small Business Banking team. As a Branch Manager, you will be responsible for leading a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes.

About the Role

The successful candidate will have a proven track record of leading high-performing teams, driving business growth, and delivering exceptional customer experiences. You will be responsible for executing policies and procedures in alignment with applicable regulations, managing the allocation of people and financial resources for the branch, and resolving low to moderately complex issues regarding the customer and employee experience.

Key Responsibilities
  • Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business.
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
  • Mentor and guide talent development of direct reports and assist in hiring talent.
Requirements
  • 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 2+ years of leadership experience.
Preferred Qualifications
  • Management experience including hiring, coaching, and developing direct reports.
  • Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
What We Offer

We offer a comprehensive benefits package, including health benefits, 401(k) Plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance. We also offer discounts and savings, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement.