Sales and Customer Service Representative

4 weeks ago


Durham, North Carolina, United States Massage Envy Full time
Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, supportive environment where you can grow and develop your skills? As a Sales and Customer Service Associate at Massage Envy, you'll play a vital role in helping our clients achieve their wellness goals while fostering a positive, inclusive culture within our team.

Key Responsibilities:
  • Provide personalized service to clients, ensuring their needs are met and exceeded
  • Promote the value of Total Body Care by educating clients on new services and products
  • Support clinic flow by scheduling services, answering phone calls, and addressing client inquiries
  • Contribute to the growth and retention of our client base through proactive outreach and engagement
What We Offer:
  • Competitive hourly rate of $12, plus opportunities for bonuses and commissions
  • Comprehensive benefits package, including medical insurance, 401(k) retirement plan, and paid time off
  • Employee referral program, discounted pet insurance, and flexible scheduling
  • In-depth product and service training, as well as opportunities for career advancement
Requirements:
  • High school diploma or equivalent, with previous retail or sales experience preferred
  • Excellent communication and interpersonal skills, with the ability to multitask and work in a fast-paced environment
  • Support for total body care and a general knowledge of massage and skin care services

At Massage Envy, we're committed to creating a positive, supportive work environment where our team members can thrive. If you're passionate about delivering exceptional customer experiences and growing your skills in a dynamic, supportive team, we encourage you to apply for this exciting opportunity.



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