Xfinity Retail Sales Professional
3 weeks ago
As a key member of our sales team, you will play a vital role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to deliver a world-class sales and service experience.
This is an exciting opportunity to work with moderate supervision and be accountable for individual results and team impact.
Core Responsibilities- Product Demonstrations: Passionately represent our products and services by sharing and demonstrating product and sales know-how with customers. Provide product demonstrations to educate customers on full product capabilities to maximize their experience.
- Customer-Focused Approach: Take a customer-first approach with all customer interactions. Listen and evaluate customer needs and provide appropriate solutions.
- Sales and Customer Experience Goals: Achieve sales and customer experience goals and objectives.
- Customer Onboarding: Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent.
- Operational and Administrative Tasks: Perform operational and administrative tasks as required.
- Customer Issue Resolution: Partner with customer care to resolve customer issues, as appropriate.
- Sales Excellence and Professionalism: Consistently demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Company Policies and Procedures: Comply with all company and retail operational policies and procedures.
- Training and Development: Complete training requirements and actively engage in team huddles and learning.
- Sales Compensation Plan: Know and understand sales compensation plan and its key elements.
We are an equal opportunity employer and welcome applications from diverse candidates. Please visit our careers site for more information on our compensation and benefits package.
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