Xfinity Retail Sales Representative

1 month ago


Katy, Texas, United States Comcast Full time
Job Summary

As a key member of our retail sales team, you will play a vital role in delivering exceptional customer experiences and driving sales growth. You will work closely with customers to understand their needs and provide personalized solutions, ensuring they fully understand and can utilize our products and services.

Key Responsibilities
  • Develop and maintain strong relationships with customers, providing expert knowledge and guidance on our products and services.
  • Utilize sales and service skills to achieve sales and customer experience goals, working collaboratively with colleagues to ensure seamless customer interactions.
  • Provide comprehensive onboarding and training to customers, ensuring they are equipped to effectively use and manage our products and services.
  • Work closely with customer care teams to resolve customer issues and concerns, ensuring timely and effective resolution.
  • Stay up-to-date with product knowledge and sales strategies, actively engaging in training and development opportunities to enhance skills and performance.
Requirements
  • High school diploma or equivalent required.
  • 2-5 years of sales or customer-facing experience preferred.
  • Strong communication, critical thinking, and problem-solving skills.
  • Ability to work in a fast-paced environment, meeting sales and customer experience targets.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer

Comcast is committed to providing a comprehensive compensation package, including competitive base pay, sales commissions, and benefits. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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