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Food and Beverage Team Member

2 months ago

Jacksonville, Florida, United States Delaware North Full time
About the Role

The Pantry Coordinator is a key member of our Food and Beverage team at EverBank Stadium. In this role, you will be responsible for providing administrative and clerical support to the team, ensuring the smooth operation of our pantry and food service areas.

Responsibilities
  • Attend pre-shift meetings to receive instructions and direction for the day.
  • Assist with the facilitation of suite runner attendant pre-shift meetings as directed.
  • Coordinate the pick-up and delivery of all selections and supplies, confirming that all items are prepared to standard and served timely and accurately.
  • Hold team members accountable for accuracy, presentation, and follow-through on any outstanding items, ensuring that all suites are ready to receive guests at gate opening.
  • Support the efforts of the suites supervisors in the area with regards to alcohol service, adhering to all local and state laws, and company policies.
  • Provide guidance and support on POS usage, from entering orders to closing out accounts at the end of service.
  • Adhere to all standards of order, safety, and cleanliness throughout the event.
  • Assist team members with their duties, based on demand.
  • Verify the successful completion of team members' closing duties and complete all tasks before checking out with the Suites Manager.
  • Perform other duties as assigned.
Requirements
  • Minimum of 2 years prior supervisory experience in a stadium, hotel, full-service restaurant, catering, or similar dining environment.
  • High level of interpersonal skills to handle sensitive and confidential situations.
  • Excellent organizational skills.
  • Ability to prioritize and handle multiple tasks simultaneously.
  • Basic math skills, including addition, subtraction, multiplication, division, fractions, and percentages.
  • Previous experience with a point-of-sale system.
  • Superior organization and guest service abilities required.
  • Exceptional communication and leadership skills required.
  • Must be able to effectively present information in one-on-one and group situations to guests and other associates of the company.
  • Strong proofreading abilities.
  • Ability to work flexible hours, including nights, weekends, and holidays as needed.