Retail Store Team Member

2 weeks ago

Beachwood, Ohio, United States Michael's Inc Full time
Job Summary

We are seeking a highly motivated and detail-oriented Store Environment Specialist to join our team at Michaels Inc. As a Store Environment Specialist, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises.

Key Responsibilities
  • Maintain a clean and organized store environment, including dusting, sweeping, and mopping floors, and collecting and disposing of trash.
  • Deliver friendly customer service, help customers shop our store, and find what they're looking for.
  • Collects and disposes of trash following approved procedures.
  • Dust and damp mops floors following approved procedures.
  • Moves equipment and products for proper cleaning and places products back in correct placement.
  • Cleans assigned areas with the use of assigned materials and equipment.
  • May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
  • Deep clean key areas of the store, including but not limited to bathrooms, breakrooms, entry ways, and other high traffic areas to maintain a clean, safe environment for customers and staff.
  • Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization's vision and values.
  • Project a positive image and serve as a role model for other Team Members.
  • Other duties as assigned may include:
    • Provide a fast and friendly check out experience.
    • Execute cash handling to standards.
    • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
    • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
    • Participate in the truck un-load, stocking, and planogram (POGs) processes.
    • Support shrink and safety programs.
    • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
Requirements
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.

Use of standard commercial cleaners and chemicals from cleaning supplies.

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