Front Desk Support Specialist
3 days ago
H&R Block is seeking a highly skilled Front Desk Support Specialist to join their team. Job Summary:
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong attention to detail.
About the Role:
This role involves answering phones, greeting clients in a personalized and friendly manner, matching clients with suitable tax professionals, scheduling clients according to their preferences, handling client departures, maintaining office cleanliness, and organizing resources with team members.
About H&R Block:
We are a leading provider of tax preparation and related services, committed to delivering exceptional customer experiences. Our vision is to be the most trusted name in tax and financial services.
Key Responsibilities:
- Answering phones and responding to client inquiries
- Greeting clients in a personalized and friendly manner
- MATCHING CLIENTS WITH SUITABLE TAX PROFESSIONALS
- Scheduling clients according to their preferences
- Handling client departures and ensuring all current and future needs are met
- Maintaining office cleanliness and organizing resources with team members
Requirements:
• High school diploma or equivalent required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong attention to detail
• Basic computer skills
Salary Information:
$45,000 - $60,000 per year
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