Health and Wellness Ambassador

7 days ago


Hamburg, New York, United States Massage Envy Full time

Job Overview

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A challenging role awaits you as a Health and Wellness Ambassador at Massage Envy, where you will be the face of our brand. Your passion for health and fitness, combined with your exceptional communication skills, will enable you to build lasting relationships with our clients.

Sales Performance

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You will be responsible for selling memberships, enhancements, and retail products, while achieving or exceeding individual sales goals. Your entrepreneurial spirit and confidence in performing on an incentive-based salary will drive your success in this role.

Key Responsibilities

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  • ">
  • Selling memberships, enhancements, and retail products">
  • Achieving or exceeding individual sales goals">
  • Building rapport and lasting relationships with prospective and current members">
  • Knowledge of and participation in all Massage Envy services, programs, and products">
  • Creating a pleasant and professional atmosphere in the lobby, front desk, retail shelves, tranquility, and treatment rooms">
  • Providing outstanding customer service by assisting front desk staff with filing, organizing, shipping, and receiving tasks">
  • Supporting the delivery of our brand promise, "We help you take care of you," by ensuring treatment rooms are client-ready and service providers have everything needed to deliver amazing services">
  • Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy">
  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members">
  • Answering phone calls">
  • Setting and checking members and guests in and out for appointments">
  • Greeting members and guests upon arrival">
  • Promoting the Wellness Program">
  • Re-engaging inactive members">
  • Keeping management apprised of member concerns and following manager's policies, procedures, and direction">
  • Accepting constructive criticism in a positive manner and using it as a learning tool">
  • Staying updated on retail products and promotions">
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Qualifications

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We seek individuals with:

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  • ">
  • Previous sales experience required">
  • An entrepreneurial spirit">
  • Confidence to perform on an incentive-based salary">
  • Excellent verbal and written communication skills">
  • An enthusiastic, energetic, personable, and friendly disposition">
  • A personal passion for health and self-care routines">
  • The ability to work within a team">
  • Strong time management skills and practices">
  • The ability to work a flexible schedule, including weekends">
  • MUST be able to work evenings and weekends">
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Compensation

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Enjoy a competitive hourly rate of $16-$18 per hour, plus bonus opportunities. With variable pay-for-performance commission plans, your earning potential is unlimited.

About Us

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Massage Envy Franchising, LLC is a national franchisor of independently owned and operated franchised locations. Each franchisee is responsible for hiring and compensation.



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