Guest Services Team Member

3 days ago


Fayetteville, Georgia, United States Trilith Studios Full time
Job Title: Guest Services Team Member

Trilith Studios is seeking a highly skilled Guest Services Team Member to join our team. As a key member of our Operations department, you will be responsible for providing exceptional guest services and support to our clients, partners, vendors, and guests.

Key Responsibilities:
  • Provide a high level of support to our staff, clients, partners, vendors, and guests, ensuring a positive and memorable experience.
  • Offer a broad range of production, logistics, and Trilith facility knowledge to ensure seamless operations.
  • Demonstrate proactive, solution-oriented, and customer service-centric approaches to resolve issues and meet guest needs.
  • Support and assist Trilith staff as needed, ensuring a collaborative and efficient work environment.
  • Greet, direct, and process incoming guests in accordance with Studio Regulations and protocols.
  • Ensure the security and safety of our facilities, including controlling access and monitoring CCTV cameras.
  • Perform other duties as assigned, including administrative tasks and reporting.
Requirements:
  • High School diploma or equivalent required.
  • Basic computer skills, including Microsoft Office applications (Outlook, Word, and Excel), required.
  • Valid GA Driver's License and good driving record required.
Preferred Qualifications:
  • Associate's Degree or higher.
  • Adult & Pediatric First Aid/CPR/AED Certification.
  • CCTV cameras experience.
Work Environment:

This role operates indoors and outdoors, with regular exposure to all weather conditions. You will be required to stand and walk constantly, climb stairs and ramps, and lift up to 40 pounds.

Trilith Studios is an Equal Opportunity Employer and E-Verify user. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.


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