Technical Solutions Analyst

4 weeks ago


Sens, Bourgogne-Franche-Comté, United States IDR, Inc. Full time

IDR, Inc. is seeking a skilled Technical Solutions Analyst to join our team. This is a remote position with minimal travel to Las Vegas, NV.

Key Responsibilities:

  • Author user stories, acceptance criteria, and technical requirements.
  • Develop process flows and technical documentation.
  • Utilize deep technical knowledge to create engineering specifications from business requirements.
  • Maintain a comprehensive understanding of application functionality and business workflows in assigned product family.
  • Collaborate with technical product owners, product managers, engineering, and other stakeholders to ensure developed solutions meet acceptance criteria and fulfill business requirements.
  • Participate in agile engineering ceremonies, including daily standups, refinement, release planning, demos, and retrospectives.
  • Provide triage of incoming production support requests.

Requirements:

  • 5+ years of experience in agile development environments.
  • Education or work experience with hands-on software development is strongly preferred.
  • Demonstrated understanding of web application, database, and API design and architecture concepts.
  • Execution focus - self-starter with a track record of achievement who will roll up their sleeves.
  • Strong teaming skills, professional attitude, enthusiastic, collaborative, and approachable.
  • Creative problem-solver; driven to find new ways to improve solutions, systems, and processes.
  • Credible, confident, and articulate with excellent communication and presentation skills used to deliver ideas clearly and concisely to stakeholders across the organization.
  • Ability to quickly learn and assimilate information from a variety of sources to develop a deep understanding of various business processes.
  • Experience utilizing JIRA and Confluence to manage SCRUM/Agile projects and documentation.
  • Expertise with O365, including Excel and PowerPoint.

Nice to Have:

  • Experience working with on and offshore development teams.
  • Experience utilizing Postman or Swagger to interact with API endpoints.
  • Experience utilizing T-SQL to query databases.
  • Working knowledge of tools like Lucid, Miro, and/or Figma to review business processes and designs.

What's in it for You?

  • Join a growing organization.
  • Competitive pay and benefits.
  • Opportunity to expand skillset.

Why IDR, Inc.?

  • 20+ years of proven industry experience in 4 major markets.
  • Employee Stock Ownership Program.
  • Dedicated Engagement Manager who is committed to your success.
  • Medical, Dental, Vision, and Life Insurance.
  • ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row.

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