Technical Solutions Analyst
4 weeks ago
IDR, Inc. is seeking a skilled Technical Solutions Analyst to join our team. This is a remote position with minimal travel to Las Vegas, NV.
Key Responsibilities:
- Author user stories, acceptance criteria, and technical requirements.
- Develop process flows and technical documentation.
- Utilize deep technical knowledge to create engineering specifications from business requirements.
- Maintain a comprehensive understanding of application functionality and business workflows in assigned product family.
- Collaborate with technical product owners, product managers, engineering, and other stakeholders to ensure developed solutions meet acceptance criteria and fulfill business requirements.
- Participate in agile engineering ceremonies, including daily standups, refinement, release planning, demos, and retrospectives.
- Provide triage of incoming production support requests.
Requirements:
- 5+ years of experience in agile development environments.
- Education or work experience with hands-on software development is strongly preferred.
- Demonstrated understanding of web application, database, and API design and architecture concepts.
- Execution focus - self-starter with a track record of achievement who will roll up their sleeves.
- Strong teaming skills, professional attitude, enthusiastic, collaborative, and approachable.
- Creative problem-solver; driven to find new ways to improve solutions, systems, and processes.
- Credible, confident, and articulate with excellent communication and presentation skills used to deliver ideas clearly and concisely to stakeholders across the organization.
- Ability to quickly learn and assimilate information from a variety of sources to develop a deep understanding of various business processes.
- Experience utilizing JIRA and Confluence to manage SCRUM/Agile projects and documentation.
- Expertise with O365, including Excel and PowerPoint.
Nice to Have:
- Experience working with on and offshore development teams.
- Experience utilizing Postman or Swagger to interact with API endpoints.
- Experience utilizing T-SQL to query databases.
- Working knowledge of tools like Lucid, Miro, and/or Figma to review business processes and designs.
What's in it for You?
- Join a growing organization.
- Competitive pay and benefits.
- Opportunity to expand skillset.
Why IDR, Inc.?
- 20+ years of proven industry experience in 4 major markets.
- Employee Stock Ownership Program.
- Dedicated Engagement Manager who is committed to your success.
- Medical, Dental, Vision, and Life Insurance.
- ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row.
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