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Part Time Service Writer
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Service Writer to join our team at Midas. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities:
- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Review and analyze customer vehicle information to determine the necessary repairs and services.
- Communicate with customers to explain the recommended repairs and services, and provide estimates and quotes as needed.
- Work closely with our technicians to ensure that repairs and services are completed efficiently and effectively.
- Maintain accurate and up-to-date records of customer interactions and vehicle repairs.
Requirements:
- Previous experience in a customer service or service writing role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- High school diploma or equivalent required.
About Midas:
Midas is a leading provider of automotive services, with a commitment to delivering exceptional customer experiences and building strong relationships within our communities. We offer a dynamic and supportive work environment, with opportunities for growth and development.
