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Pharmacy Manager

2 months ago

Klamath Falls, Oregon, United States Kroger Full time
Job Summary

We are seeking a highly skilled and experienced Pharmacy Manager to join our team at Kroger. As a Pharmacy Manager, you will be responsible for overseeing the daily operations of our pharmacy department, ensuring that our customers receive exceptional service and that our business meets its financial goals.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of pharmacy staff, including pharmacists, technicians, and support staff.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
    • Monitor and analyze sales data and customer feedback to identify areas for improvement.
  • Operational Excellence
    • Oversee the daily operations of the pharmacy, including inventory management, staffing, and customer service.
    • Ensure that all pharmacy staff are properly trained and equipped to provide excellent customer service.
    • Develop and implement processes to improve efficiency and productivity.
  • Financial Management
    • Manage the pharmacy budget and ensure that expenses are aligned with business goals.
    • Develop and implement strategies to increase sales and revenue.
    • Monitor and analyze financial data to identify areas for improvement.
  • Customer Service
    • Ensure that all customers receive exceptional service and support.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
    • Monitor and analyze customer feedback to identify areas for improvement.
Requirements
  • Education and Experience
    • Bachelor's degree in Pharmacy or related field.
    • Minimum 2 years of experience in a pharmacy management role.
  • Skills and Qualifications
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to analyze data and make informed decisions.
    • Strong business acumen and financial management skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
About Us

Kroger is a leading retailer with a rich history of innovation and customer satisfaction. We are committed to providing our customers with exceptional service and value. As a Pharmacy Manager at Kroger, you will be part of a dynamic team that is dedicated to making a difference in our customers' lives.