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Assistant General Manager

2 months ago

Holden, Maine, United States Baskin Robbins Full time

Job Summary:

The Assistant General Manager is a key member of our store leadership team, responsible for supporting the General Manager in achieving sales and customer satisfaction goals. This role requires strong leadership and communication skills, as well as the ability to motivate and develop a team of Shift Leaders and Crew Members.

Key Responsibilities:

  • Lead by example and demonstrate a commitment to delivering exceptional customer service.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Coach and develop Shift Leaders and Crew Members to achieve their full potential.
  • Manage store operations, including inventory management, scheduling, and employee relations.
  • Collaborate with the General Manager to set and achieve sales and customer satisfaction goals.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of retail management experience, with a proven track record of success.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.