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Retail Customer Service Representative

1 month ago

Lufkin, Texas, United States Sam's Club Full time
Job Summary:

As a Retail Customer Service Representative at Sam's Club, you will play a vital role in providing exceptional member service and ensuring a positive shopping experience. Your primary responsibilities will include operating front-end equipment, processing member purchases, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide member service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
  • Process member purchases, including operating cash registers and handling payments.
  • Maintain a clean and organized store environment, including zoning the area and arranging merchandise.
  • Comply with company policies, procedures, and standards of ethics and integrity.

Requirements:
  • Customer service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods and move frequently throughout the store.

What We Offer:
  • Competitive hourly wage and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, and family care leave.

About Sam's Club:

At Sam's Club, we are committed to providing our members with exceptional service and a positive shopping experience. We offer a competitive hourly wage, performance-based bonus awards, and a comprehensive benefits package. If you are a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this role.