Career Development Specialist
4 weeks ago
As a Career Development Specialist at HCI College, you will play a crucial role in guiding potential students through the admissions process. Your primary responsibility will be to conduct career planning sessions with each candidate, presenting clear and accurate information on our programs, curriculum, and academic standards. You will also be responsible for evaluating and resolving student inquiries, issues, and problems relating to the admissions process, ensuring that appropriate action is taken to the satisfaction of the student, company, and/or regulatory agencies in compliance with policy, procedures, and legal requirements.
Key Responsibilities:- Provide information to potential students regarding our programs, entrance requirements, curriculum, and academic standards.
- Make 100 outbound calls to prospective students daily to discuss their interests and answer any questions they may have.
- Follow up on and record all prospective student inquiries that fail to schedule a career planning session, fail to show for a career planning session, fail to enroll, or fail to start.
- Comply with governmental regulations, standards of accreditation, Admissions Department Policy, and Code of Ethics as they relate to enrolling students and recruiting policies.
- Conduct a career planning session, ensuring that any reference to Financial Aid complies with our stated company policy.
- Provide campus tours to prospective students and answer any questions they may have.
- Complete all required forms for enrollment, schedule the Financial Aid appointment, and follow up to ensure that Financial Aid packaging is complete.
- Develop and implement a plan for generating, on average, four Representative referrals weekly from current and prospective students.
- Keep all required reports, current and accurate.
- Attend Open Houses and other functions as required.
- Attend product knowledge training sessions as scheduled.
- High school Diploma or GED
- A high energy level and a strong desire to succeed
- A willingness to follow high ethical standards
- Excellent communication skills
- Ability to work a flexible schedule
- Sales background
- College degree
- Previous counseling, customer service, or business experience either in or out of the education industry
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