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Store Operations Coordinator

2 months ago

Webster, New Hampshire, United States Buckle LLC Full time
Job Summary

The Operations Manager is a key role within Buckle LLC, responsible for ensuring the smooth operation of our retail stores. This position plays a critical part in maintaining the high standards of customer service and sales performance that Buckle is known for.

Key Responsibilities
  • Operations Management: Oversee the daily operations of the store, including managing inventory, processing transactions, and maintaining a clean and organized store environment.
  • Team Leadership: Lead and motivate a team of sales associates to achieve sales goals and provide excellent customer service.
  • Visual Merchandising: Develop and implement visual merchandising strategies to create an engaging and attractive store environment that drives sales and customer engagement.
  • Inventory Management: Manage inventory levels, including receiving and processing shipments, conducting inventory audits, and implementing inventory control procedures.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Store Maintenance: Maintain a safe and secure store environment, including performing routine maintenance tasks, reporting maintenance issues, and ensuring compliance with company policies and procedures.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-3 months of retail experience or equivalent combination of education and experience.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong attention to detail.
Benefits
  • Team Member Discount: Receive a discount on purchases made in-store.
  • Paid Sick Time: Accrue paid sick time for use as needed.
  • Employee Assistance Program: Access to confidential counseling services and support.
  • 401(k) Plan: Eligible to participate in the company 401(k) plan.
Work Environment

The Operations Manager will work in a fast-paced retail environment, with regular exposure to cash handling, customer service, and inventory management. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer satisfaction and sales performance.

Buckle LLC is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.