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Client Relationship Manager

2 months ago


San Francisco, California, United States Palo Alto Networks, Inc. Full time

Our Mission

At Palo Alto Networks, our mission is clear:

To be the premier cybersecurity partner, safeguarding our digital existence. We envision a world where each day is more secure than the last. Achieving these ambitious goals is no small feat – but we thrive on challenges. We are a company dedicated to redefining norms and seeking innovators who share our commitment to advancing the future of cybersecurity.

We are transforming the workplace. Palo Alto Networks is adapting to meet the evolving needs of our workforce through FLEXWORK, our innovative approach to work. From benefits to learning opportunities, location flexibility to leadership styles, we have reimagined every facet of the employee experience. This approach allows employees to make choices that empower them to push boundaries and evolve together.

Your Career

The Account Manager collaborates with our clients to secure their comprehensive digital landscape. You are driven by the desire to address critical challenges in our clients' secure environments, prepared to connect them with tailored solutions for every phase of threat prevention. This role is pivotal in driving company revenue and growth. As a seasoned and dynamic sales professional, you will lead and manage sales engagements effectively.

We recognize the immense potential of the SASE opportunity. Our solutions are industry-leading, and clients require a trusted cybersecurity partner capable of developing a truly zero trust security architecture. Our clients look to us for essential transformations, and our extensive portfolio of solutions will facilitate this.

Your Impact

  • You will navigate and orchestrate intricate sales cycles, collaborating with our internal partners and teams to best serve our clients.
  • Your consultative sales experience will uncover business challenges and develop solutions for prospects and clients alike.
  • Comprehend the competitive landscape and client needs to effectively position the range of Palo Alto Networks solutions.
  • Establish clear objectives and maintain accurate forecasting by creating a detailed territory plan.
  • Utilize client success stories to craft a compelling value proposition, providing insights specific to each account.
  • Stay informed on industry developments and trends, understanding their implications for Palo Alto Networks products and services.
  • Travel as required within your territory and to company-wide meetings.

Your Experience

  • Proven experience and knowledge of SaaS-based architectures, ideally within the networking and/or security sectors - SASE technology is preferred.
  • Demonstrated success in strategizing and achieving sales goals and targets, particularly in acquisition business.
  • Experience working closely and collaboratively with sales and ecosystem teams to penetrate new clients, achieving bookings and pipeline goals while executing plans.
  • Technical aptitude for understanding how technology products and solutions address business challenges.
  • Ability to identify problems, analyze data, determine root causes, and provide scalable solutions.
  • Foster relationships with channel partners to implement a channel-centric go-to-market strategy for our clients.
  • Exhibit in-depth knowledge of the complete sales cycle and the ability to adhere to a structured sales process.
  • Possess the ability to adopt a holistic approach to problem-solving, considering broader implications and complex interrelationships.
  • Excellent time management skills, capable of working with high levels of autonomy and self-direction.

The Team

Our sales team collaborates closely with large organizations globally to safeguard their digital environments. We educate, inspire, and empower our prospective clients on their security journey.

As a member of our sales team, you will have access to unparalleled systems and tools, continuously updated research, and sales resources, all within a team dedicated to collective success. At Palo Alto Networks, you will find a culture of support, with everyone contributing to solutions selling, learning, and development. As part of our sales team, you will thrive in a solutions-focused environment, finding fulfillment in partnering with clients to tackle complex cyber threats.

Our Commitment

We are pioneers who dream big, take risks, and challenge the status quo in cybersecurity. Our mission cannot be achieved without diverse teams innovating together.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.